General Terms and Conditions of Sale
The user expressly acknowledges that he/she has previously read the General Terms and Conditions of Sale of L’Egide sprl and that he/she has accepted them unreservedly before placing any order.
Any order placed directly or on the www.legide.be website necessarily implies the customer’s unreserved acceptance of these General Terms and Conditions of Sale and of the general terms of use.
Conditions
This website (the “Site”) and any offer or sale of products (the “Products”) through the Site are owned and operated by L’Egide sprl, which registered office is at Place Saint-Jean 5, 1000 Brussels, Belgium, hereinafter also referred to as “we”, “us” or “our”.)
The present Terms and Conditions of Sale (the “Terms”) set out the terms and conditions under which visitors or users (collectively, “the user” or “you”) may use the Site and purchase Products.
You declare that you are of legal age and have the legal authority, right and power to enter into a binding agreement based on these Terms, to use the Services and to purchase Products.
If you are under the age of majority, you may only use the Services or purchase Products with the consent of your parent or legal guardian.
This site is published by L’Egide sprl, represented by its Manager, Mr DI Egidio .
You can contact us :
By telephone: +32 (0)2.502.04.93 (price of a local call)
By e-mail : info@legide.be
By post: L’Egide Antiques, Place Saint-Jean 5, 1000 Brussels, Belgium.
This website is hosted by Gandi.
These Conditions are provided in French. In case of discrepancy between the French version of this document and any of its translations, the French version shall prevail.
In order to use our Website and/or Services, you must be at least 18 years old, or have reached the legal age of majority in your country, and have the legal authority, right and power to sign these Terms as a binding agreement.
You are not permitted to use this Site and/or our Services if it is prohibited in your country, or by any law or regulation applicable to you.
In addition, before placing and confirming an order, you must read and accept these Terms.
You can download and print these Terms.
Description of the Products
You should read the description of the Products carefully before placing an order.
The description of the Products sets out the essential characteristics of the Products, in accordance with the article of The Law of 21 December 2013 on Market Practices and Consumer Protection, repealed and replaced by the L.P.M.C.6 which came into force on 31 May 2014.
These descriptions are designed to provide you with the fullest possible information on these features, without being exhaustive. The photographs, drawings and descriptions of the Products are provided for information purposes only and are not binding for us.
Please refer to the information and instructions for use on the packaging, labels and accompanying documents. We cannot be held responsible for any damage resulting from failure to follow these instructions for use of the Products provided on our website.
Purchase of Products
Any purchase of Products is subject to the Terms and Conditions applicable at the time of such purchase.
When purchasing a Product it is your responsibility to read the full list of items before committing to purchase them before placing an order on the site by completing the checkout process by pressing the “Buy” button or a similar button may lead to a legally binding contract for the purchase of the Product concerned, unless otherwise stated in these Terms.
You can choose from our selection of Products and place the Products you intend to purchase in a shopping cart by clicking on the relevant button.
The prices we charge are shown on the Site.
We reserve the right to change our prices or correct any pricing errors that may inadvertently occur, at any time. These changes do not affect the price of Products you have previously purchased.
At checkout, you will be presented with a summary of all the Products you have placed in your shopping cart. This summary includes the essential characteristics of each Product as well as the total price of all Products, the applicable value added tax (VAT) and shipping costs, as applicable.
The checkout page also gives you the opportunity to check and, if necessary, change or remove Products, or change quantities.
Any delivery time stated applies from the time we receive your payment for the purchase price. By pressing the “Buy” button, you are placing a binding order to purchase the advertised Products at the price and shipping cost indicated.
By completing the order process by clicking the “Buy” button, you accept these Terms as legally binding on your order.
We will then send you a confirmation of receipt of your order by e-mail, in which your order is again summarized and which you can print out or save using the corresponding function. Please note that this is an automatic message that only documents that we have received your order. It does not indicate that we accept your order.
The legally binding contract for the purchase of the Products is only concluded when we send you a notice of acceptance by e-mail or deliver the Products to you. We reserve the right not to accept your order.
This does not apply in cases where we offer a payment method for your order and you have chosen it, if a payment process is initiated immediately after submission of your order (e.g. electronic money transfer, or instant bank transfer, or other similar payment method. In this case, the legally binding agreement is concluded when you complete the order process, as described above, by pressing the “Buy” button.
You can save your preferred payment method for future use. If you do so, we will store your payment details in accordance with our industry standards. You will be able to identify your stored card by its last four digits.
Delivery of Products
We can deliver our products within Europe and internationally.
Delivery methods and times
The delivery methods available depend on the quantity of Products ordered and the delivery location.
We reserve the right to choose the carrier.
The date of availability depends on the state of the stock, the date of dispatch of the Order and the availability time caused by the mode of transport.
The estimated delivery times are two to six working days, excluding Saturdays, Sundays and public holidays, from the date of the Order dispatch confirmation email.
The dates and delivery times indicated by the Company are given as an indication only. We reserve the right to change the dates previously announced.
Receipt of delivery
Upon receipt of the Order, it is your responsibility, or that of the authorized recipient of the Order, to check the conformity of the Product made available with the Order, before signing the delivery note.
In the event of a problem, you must express your reservations to the carrier on the delivery note and within forty-eight hours by registered letter with acknowledgement of receipt, copying us on this letter.
No complaint about the condition of the Products delivered will be accepted if the delivery note has been signed without reservation.
In addition, in accordance with the law, “the receipt of the transported objects extinguishes any action against the carrier for damage or partial loss if, within three days, not including public holidays, following the day of this receipt, the recipient has not notified the carrier, by extrajudicial act or by registered letter, of his justified protest”.
You have a period of two months after being notified of the availability of your Order to collect it.
If you fail to do so, the Order will be cancelled and the sums paid previously will be retained by the Company as compensation. Once this period has elapsed, you will not be entitled to a refund or a return of the Product.
Retention of Title
We retain ownership of the Products sold until the price has been paid in full.
You assume the risks concerning the Products as soon as they are delivered to the address indicated at the time of the Order.
Legal Warranties
The Products sold are subject to the legal guarantees provided for in articles 1641 to 1648 of the Civil Code, to the exclusion of all other guarantees.
The legal warranty regime is not applicable in the case of sales to legal entities (companies, non-profit organisations, authorities and institutions of public interest, etc.) or between professionals (B2B). The legal rules for hidden defects (articles 1641-1649 of the Civil Code) apply to sales between professionals.
We will refuse any claim relating to Products that have been used inappropriately or more generally due to a use that does not conform to its destination.
These warranties will only apply if you make a claim within twelve (12) months of delivery of the Product (for the legal warranty of conformity) or of the discovery of the defect (for the legal warranty of hidden defects).
Any complaint concerning the Products as such and not related to the delivery must be made by e-mail to info@legide.be AND by registered mail to our registered office address.
The consumer has a period of two (2) months from the date of delivery or receipt of the goods to report any lack of conformity to the seller in accordance with Article 1649quater, § 2 of the Civil Code.
The Customer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code. In this case, he may choose between the cancellation of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.
Right of withdrawal
You have the right to withdraw from the contract without giving any reason for 14 days from the date of receipt of the Product or from the date on which you signed the contract for the provision of services.
To exercise your right of withdrawal, you must notify us of your decision by registered post to our registered office address or by email to info@legide.be within the specified period. If you contact us by e-mail, we will acknowledge receipt of your withdrawal.
You must return the Products as soon as possible, in any event within 14 days of notification of your withdrawal. Upon receipt of the Product, we will issue a full refund within 14 days, except for the cost of transport (both ways), which will be at your expense.
Intellectual Property
(1) Our Services and associated content (and any derivative works or enhancements thereof), including, but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technologies, documentation, trademarks, service marks, trade names and trade dress, and interactive features, are owned or licensed by Us (collectively, “Our Intellectual Property”), and nothing in this Agreement shall be construed as conferring any rights on Us, service marks, trade names and trade dress and interactive features, and all intellectual property rights therein, are owned or licensed by us (collectively, “Our Intellectual Property”), and nothing herein grants you any rights in connection with Our Intellectual Property. Except as expressly provided herein or as required under mandatory provisions of applicable law for use of the Services, you will not acquire any right, title or interest in Our Intellectual Property. All rights not expressly granted in these Terms are expressly reserved.
(2) If the Products include digital content such as music or video, the rights indicated for such content on the Site will be granted to you.
Disclaimer of warranty for use of the Site and Services
The Services, Our intellectual property and all materials, information and content provided in connection therewith that are made available to any user free of charge are provided on an “as is” and “as available” basis without warranty of any kind, either express or implied, including any warranty of fitness for a particular purpose and any warranty as to the security, reliability, timeliness, accuracy or performance of our services, except for any malicious non-disclosure of defects. We do not warrant that our free Services will be provided without interruption or error, or that they will meet your needs. Access to the Services and the Site may be suspended or limited due to repairs, maintenance, or upgrades. This does not affect the warranty of the Products you have purchased from us as set out in the “Product Warranty” section above.
Liability
We shall not be liable for any indirect, special or consequential loss or damage arising from this.
Our liability shall be limited to proven fault or gross negligence and in such case shall be limited to direct and personal loss, to the exclusion of indirect loss of any kind.
If you are a business customer, in the event that we are liable, the amount of compensation we pay shall not exceed the amount you actually paid for the Products.
Changes to the Terms or Services; interruption.
(1) We reserve the right to change these Terms from time to time at our sole discretion. You should therefore check them regularly. If we change these Terms in a material way, we will notify you that material changes have been made. Your continued use of the Site or our Service following any such change will constitute your acceptance of the new Terms. If you do not agree to any of these Terms or any future version of the Terms, do not access or use the Site or the Service.
We may modify the Services, cease to provide the Services or any features of the Services we offer, or create limitations on the Services. We may terminate or suspend access to the Services permanently or temporarily for any reason, without liability. We will give you sufficient notice if it is practicable in the circumstances and we will reasonably consider your legitimate interests in taking such action.
Force majeure
Pursuant to Article 1148 of the Civil Code, we shall not be liable or be deemed to have been at fault in the processing of the Order if any delay or failure to perform is due to force majeure, as defined by applicable law, and by the case law of the Belgian courts.
Applicable law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Belgium, excluding its conflict of laws rules.
If you have a concern, complaint, or question about our site, please contact us: info@legide.be
If, after contacting us, you feel that the problem is not resolved, you will have the right to have recourse to the consumer mediation procedure in the event of a dispute, in accordance with Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on the out-of-court settlement of consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC. To submit your request to the Consumer Ombudsman, fill in the online dispute resolution form available at
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ENG
The procedures for returning Products are described below
If the Order was delivered by Bpost, the Customer may also return the Order by post (return postage paid by the Customer).
If the Order was delivered by a carrier, the carrier will take back the Order. The Customer shall be charged for this service at the same price as the initial delivery costs.
The costs and risks involved in returning the Products shall be borne by the Consumer Customer.
In order to be returned, the Products must not have been altered in any way whatsoever. Furthermore, Products returned without their original packaging or incomplete, damaged or spoiled by the Consumer Customer will not be accepted.
No packages returned as cash on delivery will be accepted, whatever the reason.
The Company will reimburse the Consumer Client for the price of the Products returned, excluding shipping costs (2 ways), within fourteen (14) days of receiving the returned Products. This refund will be made by crediting the bank account used for payment, according to the payment method used at the time of the Order.